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What is bitbuy and how does it work?

For starters, Bitbuy is the first regulated Canadian cryptocurrency exchange by the Ontario Securities Commission (OSC), so it’s more than just a restricted dealer. This means Bitbuy can offer more features for users and manage transactions on its own marketplace rather than relying on third parties.

Does bitbuy have a customer support phone number?

Bitbuy doesn’t have a customer support phone number. However, it states it guarantees prompt responses to questions, and judging by Trustpilot reviews, Bitbuy backs up this guarantee. The company has a 3.4 star rating, and many users state Bitbuy has excellent customer support.

Does bitbuy offer over-the-counter trading?

Yes, Bitbuy offers Over-The-Counter trading for large crypto trades. You’ll get a personal account manager and a personal trading fee quote for your order. The minimum investment for use of the OTC Desk is $25,000. Bitbuy’s app offers the same beginner-friendly interface as its Express platform.

Is bitbuy a regulated cryptocurrency exchange?

Since Bitbuy is a regulated crypto exchange, it must comply with all regulations. Proving your identity documents including proof of address is a requirement by FINTRAC . By requiring these documents, Bitbuy can monitor any unusual or fraudulent activity and pass the information to the relevant authorities.

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